ASIPTV support

How can we help?

Activation, account and billing help without digging through settings.

01

Activate a device

Enter the code shown by ASIPTV, sign in once and the TV unlocks automatically.

Open activation →
02

Premium & billing

Review your plan, trial status, renewal date, payment status and billing portal.

Manage Premium →
03

Account access

Use the Premium page to sign in, reset your password or verify your email address.

Account sign-in →
Quick answers

Frequently asked questions

Does ASIPTV provide channels or playlists?

No. ASIPTV is a media player. You add only playlists and providers you are authorized to use.

When will I be charged for a trial?

If your account is eligible for a trial, the Premium screen shows the trial duration before checkout. Stripe displays the final billing terms before you confirm payment.

How do I cancel or update my card?

Sign in on the Premium page and choose Manage billing. Stripe's secure portal handles card updates and cancellation.

My TV says the device limit is full. What do I do?

The activation flow will show your linked devices so you can remove an old device and immediately retry activation.

Contact

Still need help?

Send us the email on your ASIPTV account and a short description of what happened. Never include your password or playlist credentials.

Email ASIPTV Support